COMMERCIAL ANNUAL MAINTENANCE CONTRACT (AMC)
Operating a commercial property brings constant maintenance demands, and unplanned faults can quickly interrupt business activities and affect profitability. Our Commercial Annual Maintenance Contracts are designed to eliminate these concerns by providing dependable, ongoing support for your premises. From offices and retail outlets to salons, gyms, warehouses, clinics, and dental practices, we offer tailored maintenance solutions to suit your business needs. Backed by experienced, fully qualified technicians, we deliver the high standard of workmanship customers have come to expect from Fix It With Us, along with the reassurance of 24/7 emergency support, 365 days a year.
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WHAT IS INCLUDED IN OUR ANNUAL COMMERCIAL PROPERTY MAINTENANCE CONTRACTS?
24/7 Emergency Service & Customer Care
Our Annual Maintenance Contract includes 24/7 emergency support for AC, plumbing, and electrical issues that may arise throughout the year, along with round-the-clock access to our customer service call centre, 365 days a year. we are trying to help you on all the time and trying to deliver best services from ourside. customer trust is always there in Fix It With Us.
Air Conditioner Maintenance Service
Our comprehensive 14-step AC inspection and maintenance service is performed quarterly and includes a full system assessment, disinfection, troubleshooting, and issue resolution. With this service, any problems that arise throughout the year are also promptly diagnosed and repaired, ensuring your air conditioning system remains efficient and reliable year-round.
Electrical Inspections & Repairs
Our annual service is carried out by certified technicians and includes a thorough check for loose wiring, overloaded circuits, and potential fire hazards. As part of your contract, we also remain on standby throughout the year to handle any ad-hoc repairs or emergency electrical issues, ensuring your premises stay safe and fully operational at all times.
Plumbing Inspections & Repairs
Our comprehensive annual plumbing inspection is carried out by experienced professionals and includes checks for hidden leaks, clogged drains, faulty fixtures, and water pressure issues. As part of your contract, any additional plumbing problems that arise throughout the year are also covered under our emergency service, ensuring your system stays safe and fully functional.
Why Choose Our Annual Maintenance Contracts
24/7/365 Customer Care & Emergency Assistance – Help whenever you need it.
90-Minute Emergency Response – From call to doorstep, we’re fast.
Free Labour for Replacement AC, Electrical, and Plumbing Hardware – No hidden fees.
Free Small Parts & Consumables – As detailed in your contract.
12-Month Warranty on All Supplied Parts – Guaranteed quality and peace of mind.
Fixed Discounts on Additional Services – Enjoy year-round savings.
Significantly Reduced Maintenance Costs – Get more value for your spend.
Unrivalled Local Knowledge & 15+ Years of Experience – Trusted expertise in your area.
Flexible Monthly Payment Options – Hassle-free and convenient.
Do you offer Employee Assistance Programs?
Employee Assistance Programs (EAPs) are a valuable way to support the well-being of your staff. If your program includes providing villa or apartment accommodations, enrolling these properties in an Annual Maintenance Contract can be a smart and cost-effective investment.
Peace of Mind for Employees: Ensuring that employee accommodations are well-maintained and in optimal condition contributes directly to their comfort, security, and overall well-being during their stay.
Cost-Effective, Streamlined Solution: Proactive maintenance helps avoid unexpected repair costs and reduces downtime for employees living in these properties. By having a single point of contact for all property management needs, you save time and effort while ensuring employees’ requirements are addressed promptly and efficiently.
Use our easy-to-use calculator to estimate your maintenance costs. Simply enter your details to see how our tailored maintenance plans can provide reliable service, proactive support, and significant savings throughout the year.
The quote is based on standard operating hours and includes three AC services per year. Businesses operating 24/7 will require an additional annual service.
Essential Maintenance
AC
Electrical
Plumbing
24 Hours a Day
365 Days a Year
24-Hour Call Centre
What specifically is included in an air conditioner maintenance service?
An AC service by Fix It With Us follows a comprehensive 14-point process, including full assessment, disinfection, troubleshooting, and resolution. Under your annual contract, all AC issues are fully covered, with no hassle.”
What isn't included in an AC service?
Replacement of parts is not included under your annual contract and will be charged separately. Fix It With Us provides a 12-month warranty on all supplied parts, sourced exclusively from reputable manufacturers. Duct and coil cleaning or maintenance is also not covered under your annual contract but is available at a 20% discount.”
Why isn't duct and coil cleaning included in the contract?
Are all plumbing and electrical issues covered with no exceptions?
Yes, our team will provide full troubleshooting and resolution for any plumbing or electrical faults that occur during the year. You will only be responsible for the cost of part replacements if needed, all of which are covered under warranty by Fix It With Us. Please note that faults external to your property’s plumbing or electrical systems—such as underground leaks or issues related to neighboring properties—are not covered under the contract.
Are there any other costs I need to know about?
As a non-emergency service, water tank cleaning is charged separately, with a 25% discount applied. Handyman tasks, including shelving, furniture assembly, and decorating, are also chargeable separately—though the call-out fee is waived, saving you AED 100 on every job we complete.
Aren't maintenance contracts just for home owners?
While annual maintenance cover is an obvious choice for homeowners managing their property, Fix It With Us has seen a significant increase in tenants taking out annual contracts over the past three years. Our customers value peace of mind, whether they rent or own, and with contracts often reducing a household’s annual maintenance costs by up to half, they also make strong financial sense.
With benefits for both owners and occupiers, many landlords choose to cover maintenance contracts fully or partially. A contract minimises the need for tenant-landlord coordination and cash transfers, providing a stress-free, clearly-defined year. Shared contracts can also be arranged, with Fix It With Us facilitating dual communications and split payments on request.
Aren't contracts just a way for companies to charge more for unnecessary add-ons?
Fix It With Us maintains fully transparent pricing to ensure you enjoy the significant savings offered by our contract. All AC and household emergencies are covered, leaving no opportunity for upselling or additional charges. Non-emergency services are available at your discretion, with discounts applied throughout the contract term, as outlined in the accompanying table.
How can FIWU offer such big discounts to contract customers?
An annual contract functions as a loyalty program. When customers sign up, Fix It With Us can plan all agreed work for the year in advance, reducing the need to compete for ad-hoc jobs. A guaranteed customer base allows us to schedule our teams efficiently by due date, location, and job size, while also benefiting from economies of scale on materials such as refrigerant gas and tools. This operational efficiency enables us to offer contract customers significant savings, while delivering the same industry-leading service. It’s a true win-win for both our customers and our business.
Why should I choose We Will Fix It over a competitor?
High-Quality Materials – We use locally produced, top-grade refrigerant gas to help prevent future breakdowns, with all materials recycled for environmental benefit.
Skilled Technicians – Our jobs are done right the first time by fully trained and qualified AC technicians, ensuring maximum competency and reliability.
Genuine Parts & Modern Equipment – We source only authentic parts, invest in market-leading cleaning systems, and adhere to best-practice repair standards.
Transparent Pricing – Unlike competitors, our contracts have no hidden costs; all agreed work is included, with no surprise labour charges.
Proven Track Record – With over 15 years of service, more than 554,000 customers, and 22,180,000 completed jobs, our reputation is among the most trusted in the region.
What happens if I have an Emergency Overnight?
Fix It With Us has a dedicated call centre staffed 24/7. In the event of an emergency, our technicians will arrive within 90 minutes, anytime day or night.
What happens if I move or need to cancel my contract?
If you move, you will not be penalised. The remaining pro-rata value of your old contract can be applied toward a new 12-month contract at your new property. Should you wish to cancel your contract, a pro-rata refund will be issued, less a 25% retainer to cover initial costs for customer care, labour, and materials. You will receive 75% of the remaining contract value as a refund.
We chose to renew our maintenance contract with Fix It With Us because of the on-site teams. They are always friendly, professional, and fully prepared with the correct tools. On several occasions with larger issues, the team stayed on-site until the problem was resolved—rather than immediately recommending costly replacements. This demonstrates that they genuinely focus on resolving issues, not just making a profit from unnecessary replacements
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