Meet Our Team
Friendly & customer-focused
At Fix It With Us, our strength lies in the close coordination between experienced management and a skilled, hands-on working team. Our management ensures clear communication, efficient planning, and strict quality control, while our technicians deliver reliable workmanship with professionalism and attention to detail. Together, we focus on practical solutions, timely service, and long-term value—resolving issues correctly the first time rather than pushing unnecessary replacements. This team-driven approach allows us to provide consistent, trustworthy maintenance services our clients can rely on.
Our Working Team
Our business thrives because of our incredible staff and highly regarded technicians. Our management team is dedicated to ensuring that all employees are well trained, consistently meet our rigorous standards, and remain focused on delivering an exceptional customer experience.
Dubai’s Top Maintenance Company
Over the years, Fix It With Us has grown to become Dubai’s most reliable independent maintenance service company. Still overseen by founders Colin and Dan, and supported by a skilled team of highly trained Operations and Bookings Managers, Fix It With Us has now completed 420,000+ jobs for 47,000+ customers across communities throughout Dubai.
Effective Annual Maintenance
In 2018, a new branch of the business was launched: Essential Maintenance Annual Contracts. Drawing on years of experience supporting customers across Dubai, Colin and Dan developed straightforward annual maintenance packages designed to cover the essentials. The Essential Maintenance team delivers the same high standard of customer service and workmanship that clients have come to expect from Fix It With Us, while also providing 24/7 emergency support, 365 days a year.
“Well, I think I’ve found my new contractor! Fix It With Us were able to quickly confirm they had the same water heater in stock and arrived today at 8:30 AM—literally less than 12 hours later. They replaced it in no time and took great care to protect the work site, which is the first time I’ve seen this level of attention in Dubai. After trying so many big names in the city, I’d often been disappointed, but I was truly impressed with Fix It With Us’ super-fast response and the friendliness of their staff. You made a customer very happy today!
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